FAQ
Cookie Kits
How long will the cookie kits stay fresh for?
Cookie kits will stay fresh and delicious for up to 2 weeks if left unopened in their sealed packages. We recommend storing them in an airtight container in cool, dry area away from direct sunlight. No need to refrigerate!
Do you make custom cookie kits?
Yes! Everything in our cookie kits can be customized: Cookie shapes, Frosting Color and Sprinkle mix! We work with your theme, color scheme, and other personal requests to develop a cookie kit perfectly suited for your occasion. Send us an Email Hello@FrostYourCookie.com to create your own kits
Are the cookie kits nut free?
We do not add nuts in our recipes, however some ingredients may have been processed in a facility that may process nuts.
Do you make cookie kits for dietary restrictions such as Gluten Free, Dairy Free, etc?
We take allergies very seriously. At this moment we do not offer any cookies or kits with dietary restrictions.
Shipping
Processing Time:
Orders Placed Sunday - Thursday ship out next day
Friday - Saturday orders ship out Monday.
Transit Times vary on average 2-5 business days.
ORDERING AHEAD:
You may order up to 3 months in advance. When adding a kit to your cart an option form will appear, in the date section you may enter in a date to order ahead. We will create your order fresh for the arrival date chosen. Orders may not arrive on exact arrival date chosen, we can not control shipping transit times, we will ship out to arrive the day before your chosen arrival date, If these are for an event please leave 2-3 extra days in case of any shipping delays.
ONLY 1 DATE Per Order may be selected. Please do not select different dates for your cookie kits in the same cart. You will need to check out for 1 date and place a different order if another date is needed.
How do I receive my cookies?
Shipping: Domestic Shipping - $10 Flat Rate (3-5 Business days)
International Shipping - Rates vary ( approximately 7-14 business days, receiver is responsible for any customs duties, taxes or fees)
Express Shipping: Please Email us for a quote
Where do you ship?
We ship our cookie pop kits every where in the US, Canada and Mexico.
